Receipt Notes

Precautions for signing for packages

1. Before signing for delivery, check whether the outer packaging of the goods is intact, whether the box seal is intact, and whether there is a significant difference in weight

1. Regardless of whether obvious damage or torn marks are found on the outer packaging, the goods must be inspected in front of the courier before signing for delivery, and a note should be made on the waybill before signing for delivery. If there are any issues, the delivery can be refused directly

1. If the parcel is damaged or missing without signing in front of the courier, please keep the outer box (including the sealing tape) within 2 days after signing (based on the time of delivery on the logistics provider's website), give feedback to the local post office, and provide the invoice of the goods, photos of the goods, and other information to contact us to apply for compensation to the post office for you.

1. The normal receipt of the goods marks the end of the entire transportation process. Our company will not be responsible for any situation that occurs after the normal receipt of the goods

Disclaimer clause

1. Fragile and vulnerable items, regardless of whether the packaging is strengthened or not, will only participate in loss claims and will not participate in damage claims

1. Dangerous goods and prohibited items are not eligible for compensation (such as compressed gases, liquefied gases, flammable liquids, acidic and alkaline corrosive substances, etc.)

1. The losses or expenses caused by natural wear and tear, essential defects, characteristics, and market price fluctuations of the goods shall not be included in the claim

1. The goods shall not be liable for compensation for all or part of the losses caused by natural disasters such as severe weather, lightning, tsunami, earthquake, flood, etc. during transportation

1. Due to uncontrollable factors such as weather, customs clearance time, etc., the goods that exceed the warranty period, warranty period, and delivery period will not be compensated

1. Due to customs reasons, you are required to cooperate and assist with relevant operations (including but not limited to paying customs duties). However, your refusal to cooperate prevents the package from being delivered within the promised delivery time by the forwarding service provider. Any losses, liabilities, and consequences resulting from this will be borne by you, and the forwarding logistics provider will not be responsible for any responsibility