Hipobuy User Privacy Policy
Your personal information security is very important to us, and we greatly value your trust. Under no circumstances will we sell or disclose your personal information to third parties. We will protect the security and privacy of any personal information you provide to us and will only use the information as described here. If you have any questions, suggestions, or comments about this Privacy Policy, you can always contact us via the Hipobuy online customer service system or Hipobuy official service account.
This policy does not apply to services provided by other third parties, nor does it apply to services that have independent privacy policies set by us.
Please read and thoroughly understand this policy before using Hipobuy's services. By agreeing to this Privacy Policy, you confirm that you understand the features provided by this application and the necessary personal information required to operate those features.
The ownership and operational rights of the registered user services belong to "Beijing Huanpeng Technology Co., Ltd." with its registered address at: Room 2221, 1st Floor, No. 6 Min'an Road, Changziying Town, Daxing District, Beijing,China.
1. What Personal Information Do We Collect?
You may choose to use or access our website without revealing any personal or transactional information, but you need to register an account to experience our full services. By providing us with your information, you agree to transmit and store it on our servers.
Hipobuy collects personal information you provide while using this website, including your name, contact details, email address, Hipobuy account name, password, and any other information required to create an account. In addition to the personal information we may collect and process during registration, we also collect, store, and process the following information about users on Hipobuy:
(1) Purchase information
(2) Service account information
(3) Payment information (payment time, payment amount, payment channel, etc.)
(4) Search and browsing history information (search content, link-click behavior, browsing history, click-view history, etc.)
(5) Cookies and other computer-related information
We cooperate with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replays to improve and market our products/services. We use first-party and third-party cookies and other tracking technologies to capture website usage data to assess the popularity of products/services and online activities. Additionally, we use this information for website optimization, fraud/security purposes, and advertising. For more information on how Microsoft collects and uses your data, please visit the Microsoft Privacy Statement.
2. How Do We Use Your Personal Information?
We do not sell or disclose any user's personal information and strive to protect your information and privacy. We will use your information to provide better services, including:
(1) Contacting you via email to provide a range of services, including consultation services, order information, package information, product after-sales services, etc.
(2) Communicating platform activities with you via email, internal letters, etc., including offering coupons, shipping discounts, special promotions, and providing opportunities for third-party services.
(3) When you search or browse links from our partner merchants on Hipobuy, your Hipobuy user ID and related behaviors and information (search content, link-click behavior, browsing history, click-view history, etc.) will be synchronized and provided to the source party corresponding to that action link to help us and our partners offer you high-quality and efficient services. You can click to view Hipobuy's partner merchants (www.taobao.com, www.1688.com).
In accordance with laws, regulations, and national standards, in the following situations, our partners may use, transfer, or disclose your personal information without your authorization:
(1) According to mandatory requirements from laws, regulations, administrative, judicial bodies, and other legal obligations;
(2) Within the scope allowed by laws and regulations, to safeguard public interests, property security, or to protect you or other Hipobuy users, Hipobuy, its affiliates, or partners from harm;
(3) For core functions necessary to provide our products and/or services, or to provide the services you need;
(4) In reasonable circumstances, handling personal information you have disclosed or other personal information that has been legally disclosed (e.g., through legitimate news reports, government disclosures, or other legally disclosed channels);
(5) To resolve disputes or conflicts between you and others according to your needs;
(6) Complying with relevant agreements (including online electronic agreements and platform rules) or other legal documents you have signed;
(7) For public interest or emergencies such as public health incidents in accordance with legal and regulatory requirements.
For the above purposes, you also have the right to cancel this notification at any time. Please note that we will not share your personal data with any advertisers unless we have your consent. We will not request or disclose personal information to children or other legally incapable individuals without the consent, knowledge, and presence of a guardian.
You acknowledge, share, and transfer anonymized personal information, ensuring that data recipients cannot restore and re-identify personal information subjects, which does not constitute sharing, transferring, or disclosing personal information. The storage and processing of such data do not require notifying or obtaining your consent.
We may entrust authorized partners to handle your personal information to represent us in providing certain services or functions. We will only entrust your information to authorized partners for legitimate, necessary, specific, and explicit purposes as stated in this policy. Authorized partners can only access the information necessary to fulfill their duties. Hipobuy will not provide your email address, Hipobuy website account name and password, contact information, or other private details to our partners.
3. How Long Will We Retain Your Information?
Once you successfully register a Hipobuy account, we will retain your personal information permanently. If you wish to delete your account or personal information, please contact customer service.According to GDPR, data controllers and processors are obligated to return or delete all personal data after the service ends or after a contract or agreement expires, unless the law requires data retention.
4. How Do We Protect Your Personal Information?
We will take all reasonable and feasible measures to protect your personal information. We will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected.
5. Policy Updates
In order to provide you with better products and services, we continuously strive to improve our products, services, and technology. When new services or business processes change, we may update our privacy policy to inform you of specific changes. Please keep an eye on this page, and refer to the latest policy published here, as it will be binding once released.
6. Contact Us
If you have any questions about the privacy statement, please contact us at: [email protected]